Customer Ratings & Reviews

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

Geek squad is the best, and is always avaialable even by chat to help

The service provided was wonderful. We have purchased protection plans with many of our electronic items, and they have all proven to be worth the money.

Purchased a protection plan for my tv I feel it’s always worth having geek squad protection, I’ve never had issues with getting things fixed or replaced

Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

I always get the geek squad protection. Thank You

Excellent as usual. Always good care by Best Buy's Geek Squad.

My kids set up my tv and am enjoying my love for this tv

I feel this protection plan was a little bit high for 5 years. But having experienced sound quality issues with tv purchase within the first year, I feel that I made the right choice of buying a protection plan!

I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

Great Tv easy from the start up and got me watching all my shows! The magic remote works great!

Very help and kind . Professional service was fast and easy

I had to sell the tv I bought from best buy cause it was never being used, and I was wondering if I could canceled the warranty on it. since I sold it to someone else

Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

Thanks for the great service and I definitely recommend shopping at best buy

Replaced tv after lightning hit it just like they said it would!