Customer Ratings & Reviews

I bought this tv back in 2016 yes I like to wait a while and really use something before I write a review. Till today still looks as the day I bought it. The image still great.

my tv was mounted perfectly to the wall they guy knowledge was good

I got this for a peace of mind, knowing my tv is covered for anything

I bought the LG C9 with a 5 year warranty and a 1 year manufacturers warranty. I don’t have t stress about burn in or any any other issues. A must if investing in a Oled.

Have purchased the additional protection on most of my large purchases and glad I do. If a problem arises it is easy to get Geek Squad Help!

The best very easy for installation I recommend for my friends

Love the service with Geek Squad no worries makes life easier.

Excellent customer service will purchase every time I buy a TV

Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

Worth the investment to protect your product! Wouldn’t drive off the lot in a car with no warranty, don’t do it on your electronics.

I like is a easy thing to install and helpful thank you guys like always for you assistance and time for le me enjoy Best Buy best store

I always purchase Geek Squad protection plan. It has saved me countless times. I would never consider a tech purchase without their protection plan.

Buying any TV over $1000 now days this is a must have. With 8.3 pixels you'd be surprised how often 5 or more pixels will go bad over 5 years.

Super coverage of the item purchased. Super price for product repair costs. Will definitely purchase coverage again for future items purchased.

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

Great trouble free protection for your tech devices, easy repairs and returns.

I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

Good service to have on your devices , I strongly recommend it

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.