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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 30,748 reviews
  • Rated 5 out of 5 stars

    My warranty information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never go without a warranty and this is a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any reason to use this service so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to purchase their protection in case of damage. Never have had a problem with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers easy and affordable protection for your devices. I highly recommend this service for your high-value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They respond fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on your tech! Lots of money spent for it to not be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know why I’m here. Protection plans cover a lot of things for longer periods of time & easier to swap out or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 75 inch Samsung TV to have peace of mind if it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add a plan to your major appliances. Best buy makes it easy and it is great peace of mind. Hope I'll never have to use it, but they are there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet... but it will probably be soon since it seems my tv screen is dying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my apple mac will always get my tech from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped my mount my tv and it came out perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and showed me some basic best practices. The agent was knowledgeable and friendly. I really appreciated his commitment to providing excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but saved enough money on TV that I could afford 5 year warranty. Hopefully I won’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service fast installation no problems and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan always makes me feel safe about buying a product. Easy to work with and great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a television without Geek Squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan...it's worth it! The cost of replacement far and away exceeds the cost of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get piece of mind with the geek squad... Insurance on my sanity... due to my business revolves around technology.

    I would recommend this to a friend