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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 30,765 reviews
  • Rated 5 out of 5 stars

    not a worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have complete faith in this protection. I have used this for years and never had a problem with hacks or viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. Worth t e ert timehe cost. Will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind when I need the service I don’t have to worry about the cost… it’s included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We canceled this service because we returned the T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection plan. I didn’t usually add on extra protections but I decided it was worth it for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I view this as I do auto and homeowners insurance. It is a must for electronics. I have had to use on a different product on the past and it was fairly simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINTELY WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECCOMEND. ANY INVESTMENT YOU HAVE IS WORTH PROTECTING. BEST BUY HAS BEEN GOOD WITH REPLACING PRODUCTS IN THE PAST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast service on time and very reliable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman and personnel were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very professional On the selling me the merchandise and explaining how it works and helping me put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think about it. Just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have. You think you’ll never need it and then something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this plan just in case additional help was needed for items purchased. Wasn’t clear on what the Geek Squad does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This benefit came with the product. I did not have to use it but it gave me peace of mind with my purchase and put me over the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but it certainly gives me peace of mind knowing that it’s available if I have any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but better with surrounding speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but confusing at first and definitely needs the surrounding sound speakers to get the full affect and maximize its potential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan thru geek squad , even when there is new coverage. Geek squad will fix it or replace it!! and on large items they will come to you no fee!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend geek squad for all purchases. This helps for any unexpected issues that you might have with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

    I would recommend this to a friend