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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 30,779 reviews
  • Rated 5 out of 5 stars

    80yearolds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet, but we are confident that the Geek Squad has our backs if we need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Test of Greek Squad if necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet so I do not know from actual experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost ok cost of item . overkill if warranty lasted longer than two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my laptop and I’m super happy I did with a 2 year old! Thankful I haven’t had to use it yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance, basically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service. I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has came in handy for my laptops. It has also helped with the tv and servillance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A need to have especially in Oklahoma during storm season. So it’s protected in case of power surges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children and I watched the mounting program on the we and was able to do it ourselves. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have especially if something breaks down it’s nice to know we are in competent hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this many times since I got it. Worth every penny. I will definitely be renewing in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just trying to get points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were amazing. I love Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case due to me having baies around ,one nevers knows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. alot of times things go wrong just after the manufacturer one end. always good to have for big price items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt go without geek squad. It comes in handy so msny times when i couldnt fix or figure out somethung

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought about 6 tv's in the past 10 years for various places in our home. I've used the plan once only to find out I've had the tv actually 6 years.

    I would recommend this to a friend