Customer Ratings & Reviews

I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

With the price of repairs skyrocketing, a way to cover any unforeseen issues.

Bought this protection plan to protect my new 43 in Tv. Glad I did because my old tv did not last a year.

Have had to use this a few times and I am always very happy with the service that geek squad provides.

TV replaced if anything goes wrong. Great deal and peace of mind. Especially good coverage if you get frequent power surges during thuderstorms.

Great product and service would recommend. This is the specialist came out to my house and checked my TV and worked out my problem great service

I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

The Geek Squad gave me great fast and easy service. The work is usually done sooner then you think

Any issues are taken care of whether it is maintenance or help needed to set up your product.

the geek squad protection provides great peace of mind for my new laptop.

Haven’t really had to use this service yet. But I have in the past and it is so helpful and easy

This is one of the best services anyone can have!!! They are professional and knowledgeable!

This is a great service to have, especially whenever moving into/redoing a house!

I can not say anything about the warranty that I have purchased so folk make sure you get that extra protection.

I am uncertain how to own an electronic peace of equipment and not have Geek Squad. One call and they do it all.

I love the coverage Best Buy / Geek squad provide... so if I come across a problem I feel good about this coverage

Not sure what im reviewing is this fir a tv…………………………………..

the geek squad protection is well worth the cost. on my last tv purchass I had to use the geek protection.

I love my TV, I didn't need the 4K or smart TV.. I honestly just needed something to get me by and as a college student it's perfect!