Customer Ratings & Reviews

This is great service and great to at least have for unexpected it situations. So far I have no issues or encountered bad experience yet.

The agents really helped me out a ton with this on, I recommend getting this on everything

Great tv! Vibrant colors and very easy set up. 20/10

Good for when you don't fully trust a manufacturer but they have such an irresistible deal.

Prompt and notify when coming. Did service well. Cleaned up great.

Always the best protection and why not get protection with your purchases they are awesome

The agents hung wall mount and installed tv quickly. made sure to hide all the cords.

Good to have when you have small kids even though we don’t let them touch the tv!

It makes sense to pay $25 for a 5 year policy. I had three TVs that failed after four years.

The geeks are great and save so much worry and aggravation . Well worth the cost

They obviously knew exactly what needed to be done and did it correctly.

Bought it with the new 65 inch television. Hope to never use it but good to have!

Excellent warranty by far. They’re easy to reach and are very accommodating!

I don't this I'll need it but is better to make sure

I have not used this policy yet, but it covers everything that could possibly happen. It's really a no brainer, and the cost is right.

Have had to use in the past and was super glad I got the warranty!! I always purchase now!

I have used this service with other products and will always purchase it for insurance and in case of replacement of defective products.

Won’t know until I have to use it. Hopefully I never do.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

I HIGHLY RECOMMEND THE PROTECTION PLAN ! THE GEEK SQUAD IS AWSOME ! SAMSUNG TV IS THE BEST TV'S BUT IT'S BETTER SAFE THAN SORRY !