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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 833 Showing 16,641-16,660 of 30,804 reviews
  • Rated 5 out of 5 stars

    Sleep Easy with Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this Protection Plan, but was an easy choice for us to purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty, since my tv was over a certain inch they came out to check it out for free. It was able to be fixed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty is always a safe bet. This was for a gift. Haven't had any issues thus far but with 2 year warranty I know we are in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the money It Is Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money It Is Great Value!!!For the money It Is Great Value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still protected lol, low-key scared for when my three years are up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it twice and was very happy. Sqad was very nice and patient and fixed my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomesquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended warranty option. I buy for any large purchase that I make at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for your protection for a good two years with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful no issues. They helped me out with my prior items and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great and the warranty makes it even better! Stop being broke and get the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that I have used in the past. Whenever I buy electronics, have to get the squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it cover so much. Just wish it was a year longer being the TV actually comes with a 1 year warranty itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not kept my computer current on updates. They were able to fix it in a couple of days. They were friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection due to unforeseen electronics issues is reassuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is absolutely wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my HP updating. Dropped it off and it was ready for pick up 2 days earlier than anticipated. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Would always recommend getting the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this insurance for my new TV. I hope the TV lasts and I won't have to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan Harrison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it to everyone geek squad for everyones insurance

    I would recommend this to a friend