Customer Ratings & Reviews

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

This is also a 10 star perfect reveiw. Thank you….

I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

Best product and services so far. I really enjoyed the service

Glad we bought it last time. More than paid for itself

This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

Great TV I love the picture quality and the streaming network installed

I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

Excellent service & very happy with the outcome of my questions.

Bought this for extra protection on a tv. haven't used it yet but good to have.

Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.