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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30168 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 30,169 reviews
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for extra warranty type coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are the truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They are easy to talk to and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don’t need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems expensive for the time frame of coverage. Hopefully will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great help when something goes wrong and easier fixing than by myself lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 5 years time this tv could go out! Nothing is built to last anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midagating Risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I've got it. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I just hate that I can't bring it directly to the store.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect your investments!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad , is a must have ! They are fast a reliable ! You gotta love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for any appliance. Good service and easy to call for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in anything you may need to have repaired

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad delivered fast

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would purchase again . Service plan is piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and Their availability is very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

    No, I would not recommend this to a friend