Customer Ratings & Reviews

Love this tv. It was bought to replace an older model. Apps work great. Make sure you have a strong Wi-Fi. The tv picture from Sony always looks great. Didn’t adjust anything out of the box. Very satisfied

If I ever have to use the Geek Squad warranty I’ll feel confident if they all are as competent, knowledgeable and courteous as Kelyn.

Purchased the geek squad protection plan for my Lg OLED, the first TV I had got screen burn in and this plan replaced it with a Lg OLED 3 years newer with another extended warranty all included with no out of pocket expense. Best money spent ever. After 3 years to receive a better TV with another 5 year warranty. That’s what I call a no brainer!!!

We had a 5-yr plan w/ our previous TV and it really paid off when it went out and was unrepairable. Thank goodness we purchased the plan. Customer Service staff was so helpful, the GQ was awesome and BB has earned a customer for life.

Worth for peace of mind. You never know when a cat with knock down your new item.

Guest services is always amazing over the phone and in person at the store. Using geek squad and making claims for warranties was made to be a smooth transaction for sure! Additionally the total tech membership is so worth every penny!

If you're looking to get a Geek Squad warranty start off with a one or two-year you can always add on. If you start out with the 5-year like I did on my TV spent $380 on it. My TV broke after nine months and I lost for years worth of warranty because it doesn't transfer over to the TV they replace it with so you have to buy a brand new warranty on the new free TV they give you. On my new TV I just got the 2-year and they said they would email me when it's fixing to run out so I can add another two years to it

I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

Look forward to utilizing their services if needed in the future.

the best way to keep our equipment protected, excellent extended warranty.

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

Always good to have protection behind your back. Easy to pay and apply protection.

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

They delivered my SAMSUNG TV to the third floor and as planned.

Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.