Customer Ratings & Reviews

Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

Geek squad protection plan is a great investment for expensive TVs well worth the money

Great plan and they cover the services that they state provide

I always get the total protection. I guess it was called geek squad before but now it’s total and it

I think it is worth getting for a peace of mind if anything should go wrong

One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

Product performed and it was everything as described

I haven't had to use this yet, and hopefully never will, but it seemed to be good value for the money to cover my new 65" Bravia OLED!

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

Geek service has always been great purchase for my products

great piece of mind for when the factory warranty runs out.

great piece of mind for with the factory warranty runs out.

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

They are the best as far as service customer support really handled what needed to be handled and there is not Enough to say when some one goes above and beyond just to make you happy knowing it’s the same paycheck nothing extra then yeah great team !!!

Its been a while since I used geek squad, but then again when I needed them THEY WERE THERE and did a great job. Great service, nice people and quick. Couldn't ask for more!

they were nice and helpfull when I ask a Q&A they expland

Glad to have bought this coverage and service with the tv