Customer Ratings & Reviews

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

My customer representative was amazing and attentive!

It's help to know where i can get my flat screen tv fix in the future

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

Very good and had no problem loved the items I receive

Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

Havnt had to use them yet so cant complain a good concept though

Good …………………………………………………………………..dddddddddddddddddddd

They are great I always used them for any type of products

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

4 stars if I have to use it…. 5 stars if I don’t have to use it

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

Always helping with hands on tech issues. Great customer service skills as well!