Customer Ratings & Reviews

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

For a small expense, its nice to know our product is covered for years to come!

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

Happy for the product and very satisfied to buy it

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

[Employee of bestbuy] Always recommend to get protection! Got it for my new Samsung TV

It is worth it, the peace of mint that your item has a warranty that is reliable is great

Great recommended. Simply the best. Worry free purchase.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

Usually get the geek squad stuff when I order from Best buy. Good stuff

Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

Geek squad strikes again with great service and amazing talent

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.