Customer Ratings & Reviews

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

Glad to have this for a piece of mind! Have heard great things about the service!

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

Was super easy to get it on my product. Would recommend it.

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

Good to have coverage for the electronics. Geek squad pricing is great

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Feel a great sense of security knowing I have the added protection from anything happening

Nice to have peace of mind in a no-fuss warranty..

I think it is worth getting for a peace of mind if anything should go wrong

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

Bought this for my mother in law. She loves it. The picture is amazing

My tv started smoking so i order another i picked my TV up the girl that brought it out was very pleasant and my aide helped her put it the Van that was very good day.

I always purchase the the protection package. They stand behind the product they sell

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Installation was good and customer service answering questions great.