Customer Ratings & Reviews

Amazing service for my tv! Had one issue and geek squad helper me quickly.

I love this company, the people working very well.

2 year standard geek squad protection was worth the purchase on a new tv

It's great to have insurance for something that was a bit expensive it's nice to know that if something happens that Best Buy will send some one to exchange it

I have not used this plan, but I imagine it would be great if I had a problem with my new TV inside of two years

I had to return my TV due to there being a dead pixel. Had 0 trouble doing that. Their custom support is superb.

I hope I don't have to use this on my LG OLED TV, but if so, this is the only one that covers burn in protection.

Friendly and helpful and really made the process easy to understand

Always, always, always get the Geek Squad protection for any major electronic purchase when you might have to replace or repair an item. It makes for a sound investment.

On more expensive electronics I always purchase the geek squad protection. Hope I don't need it...but like any insurance, offers peace of mind

Geek squad is always helpful! Nice to have someone to talk to face to face instead of over the phone and in another country!

Insignis firetv great purchase from start to finish

This is a great for protection with Geek Squad.....spend that little xtra for good coverage if your product become damaged.

No matter what if I’m buying something electronic I always pay extra for the warranty services

I haven’t had to use my Geek Squad service however, I’ve heard great things about the service they provide.

great service happy to help and very explainitve on everything

This was something I needed incase something happens to my tv glad I decided to do the 5years

Bought the insurance plan because just in case. I haven't had to use it yet so have it high reviews hoping if I do need it they will do a good job.

We have bought other protection plans from Best Buy and have been very pleased with them.

Never had to use them, but they're always helpful when I visit the store. The delivery was fine, but they had the wrong color refrigerator. Not the geek squads' fault.