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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 30,331 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is Amazing I never use to buy these protection plans but when I started buying more expensive TVs/Soundbars I decided to pay for the protection if Anything breaks or needs to be replaced it’s free of charge geek squad is A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection on my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value services you hope you'll never need. Always a hassle when a large item fails and one needs service or a replacement. Geek Squad makes it easy as they come to your house to repair or replace any issues not caused by accidental damage. They also offer installation to simplify the process and that's also a great value. I have not needed to used them for my TV's but I always buy it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Peace of mind to have because you never know what happened with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, Great price!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and peace of mind for large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was no problem for my son in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were backed up so I had my son in law install and set TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it just in case of a failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it. But if needed they will come to my home to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I went to the store, I was going to buy on Amazon and get a three-year warranty for 2999 but when I went to the store for $10 more I got a five-year warranty and they would come to my house to fix it so it was a better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best deal around! Geek Squad are great assSets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wont use it if you buy it........or?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    SECOND review...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS NOT A GEEK SQUAD REVIEW!!! THEY DID NOT INSTALL. After I found where the A/C in was (never even addressed in the install sheet), the TV has a great picture and almost everything seems to work just fine. The extras are super. The only negative thing is that (unless there is more hidden information) when I plug in the "Audio Out" to another device, it bypasses the TV's sound. I didn't downgrade the rating, but if not something I can fix, doesn't detract form the overall score for the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service. I really enjoyed my experience and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was great and I love the way they treated customers

    I would recommend this to a friend