Customer Ratings & Reviews

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

Haven’t used it at the moment but happy with the offer

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

Good good good good good good good good good gooood

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

Great price for warranty, best and affordable warranty cost

For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

Excellent picture and size. Works well for Play station also.

I had bought a Vizio tv where it would shut of intermittently so I called Vizio they were no help. So bought a new Samsung tv I love this thing to death always purchase a extended warranty I hope I don’t have to use mine but if I do I know I’ll be covered! :)

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

Geek Squad was so great and their service is amazing

My 55 ingima TV is awesome, clear with perfect sound!!!

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

Always get it. You never know when you might need it.

It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

Thanks for the quick response and help getting my warranty process. Really nice guy.