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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30345 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 30,345 reviews
  • Rated 5 out of 5 stars

    Geek squad never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the quick response and help getting my warranty process. Really nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has a quick response time , cared about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really attentive and the support they give is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV FOR PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast assistance when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with getting help when it’s needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good chioce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chioce if you have kids in your home..they cover all major issues and breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable people. I never have peleja with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of any incident or emergency that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, good recommendations and quality in product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv, picture quality is amazing. Very easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan out there.. get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is great and come in handy just in case one of your items break down….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend