Customer Ratings & Reviews

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Great picture and tv for the price. Really impressed and enjoying it.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Very helpful fast easy everyone was accommodating and informative

Standard protection is a must to keep your quality items in Tip-Top shape.

No needed yet but great history with this previous protection

Excellent customer service. Very happy with our purchase. Will recommend.

The Geek Squad 5-year Protection Plan is a worthwhile investment, especially if you're purchasing an OLED TV. One of the main concerns with OLED is the potential for panel burn-in over time. With this plan, you get peace of mind knowing that any issues related to burn-in—or other defects—are covered for five full years. Overall, for anyone investing in a high-end OLED, the plan’s extended coverage can make a real difference in safeguarding your purchase.

Covers all of my systems and devices %100 would recommend!

It is good to have protection for your items thank you

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Have never had a problem with the squad when requesting assistance.

Great offer, Worth every penny, highly recommend it...

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

I feel my TV purchase is secure with a Geek Squad protection policy, they are local so I don't need to worry about much of a wait time for any service I may need. 5 year protection at a very fair price is well worth my peace of mind.

Very fast to go into the store and get things fixed