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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 30,293 reviews
  • Rated 5 out of 5 stars

    Don’t normally buy an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good prduct for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for 5 Years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful viewing and light to carry I liked the light border around the tv very elegant and huge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision when it comes to appliances Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and always accurate. Geek squad has never steered me wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty and Service in the Industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy (Geek Squad) honors their warranty. I've bought this warranty for each of my kids laptops when they go into college. I have one who tends to have issues with her machines. In every case, Best Buy has honored the warranty and fixed or replaced the machine. Awesome Job Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is like having my own nerds in my house for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much for everything you have been given to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed & explained all features very clearly to us. Connected tv to other devices &took my old tv& disposed it. Very friendly, & helpful crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED 5 year Geek Swad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is worth it take care of youre purchase since manufacturing only provides a 1 year guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never have to use it, but in the past this service was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used this on my new TV because of stuck pixels. I didn't want to have to take the tv back for an exchange, so i called geek squad and they fixed the issue in less than 20 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the process so i can install it on my own and connect it to other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek for every need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need them they are there and I’m happy after their done doing their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Method To keep My Electronic Gear working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's complex electronic world, I wanted the protection and a hassle-free way to deal with the problems we experience from time to time. I haven't had to use it yet, but it brings me comfort to know I can get help when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent TV for a decent price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

    I would recommend this to a friend