Customer Ratings & Reviews

I had a tv that the screen went black shortly after my warranty expired. Thankfully I bought this insurance. When repairs were not possible my tv was replaced with a new one. Best Buy service was great and made the entire process a breeze.

2-Year Standard Geek Squad Protection incase I have software issues.

This for us is a no brainer. If your making a big investment the piece of mind geek squad gives you is nice. I bought this exact same tv a couple of years ago with no protection true story and after a couple of months the screen broke. That tv is at the town dump. Anything can happen and no it wasn’t the kids. Life happens. Even after the year a line can come down one side then the other and your out of luck. Then you’ll be wishing you got that protection. So take my inexperience as a reviewer and just get that much needed protection. Hope I helped.

You can’t go wrong when you go with Best Buy’s Geek Squad protection. No questions asked just fix my beautiful electronics every time and “Walla!!!” Like Brand Spanking New. Thank you Best Buy team.

I normally stay away from the additional protection services on any products I purchase, but this one really saved my butt. I bought a floor model of a large screen high definition TV. Over time, I noticed thick lines on the screen and discoloration. It was most noticeable when there wasn't much action on the screen and if large areas pf solid colors were displayed. As it turned out, the LED screen was showing remnants of the demo mode screens that would run constantly in the store. The protection plan allowed me to get %100 of my purchase price back, providing it was spent at Best Buy. I ended up getting a new 55" TV.

I usually do not add any service protection to products I buy. This time I did. Best Buy offered a 2-Year Standard Geek Squad Protection: for $89.99. This seems very reasonable if anything should go wrong with my television once the manufacturer’s warranty expires.

Great quality, perfect sound 2 years No issues Great price

I have used in the pass! Professional/Great service

Feel really confident in purchasing this game at Best buy due to the fact that I have protection thank you

Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

The agents here are some of the most helpful computer folks I know. I do wish there was away to better communicating with these guys before I come to the store. If only for a brief 15-20 minutes conversation to see if problem can be resolved before bringing in and leaving with them. I have to have my computer to work and this would be of great help. Perhaps expand hours or have a virtual meetings scheduled all throughout the night. Your workers could choose for overtime or not answer and let some other person within the company say a 1000 miles away that would like the overtime. Make it easier and just ask for volunteers across the country and allow them to work out of there house for the calls that come in after hours. If that fails then I can ask my boss if I can leave it but that’s usually not the case.

Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!

This is great so if anything goes wrong, your covered and hopefully nothing will go wrong with my appliance, loving this protection plan

Customer was amazing. My tv would no longer power on. The geek squad agent quickly and thoroughly looked for replacement. Parts we're no longer available. He was offer a full refund for the TV or replace it for something of a similar value. This was all a matter of 5 days. Very happy with the service.

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

TV's are so cheaply made these days, a warranty is almost required.

I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

I always buy the protection. I have used it in the past and they are very helpful.

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!