Customer Ratings & Reviews

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

Professional courteous people. Set up everything for me and answered all questions!

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

we took care of mounting it. We had our living room remodeled and they put it up for us

This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

Haven’t had to use it yet. Knowing I have the Geek Squad protection eases my mind as a senior citizen that they are there if needed

I opted for an extra two years of protection and I've read great reviews from other customers that used these guys. Definitely add protection to any electric device, it will give you peace of mind just in case something went wrong.

My TV I purchased gave me fateful service for five years. I was one month away from my BB protection plan expiring when I began to experience dead pixels across half of the TV's screen. I contacted Geek Squad by phone and they coordinated to have a new TV sent out ASAP. Received the new unit within five days. And they hauled the old one away for me too. As long as this new TV lasts me another five years, I'll be set!

The agents were very helpful with any questions I had about the tv

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

For all my tvs over 40 inches, I always invest in a warranty. So far the warranty has been a life saver. I love the fact that Geek squad will repair tv 40 inches and over in home. They will 1st troubleshoot with you. If problem still persist. They will order parts to your home. They will come and work on tv at home. If they can't fix tv, they will offer you another tv. If tv is not available, they will upgrade you to next available one.

Have not used as of now so no opinion, but nice feature to have

Very good havnt try it yet but will soon but i got to get another tv first

Geek squad is there when you need them and hopefully we will never have a problem

Excellent coverage and extremely easy claims process.

Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

This is a great added service for non technical people like me! I don't have to worry about messing it up as if I did, they would be able to fix it with ease and promptness.