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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30808 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 30,808 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart purchase. Why not buy a warranty for a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad protection hope we never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease with installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with delivery, set up. Friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donato Tapias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve already given my feedback on this one before , so it s the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and have helped alot with electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online purchase w/ curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 TCL tv's online and used the curbside pickup. I was greeted quickly when I arrived. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They saved my life repairing my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! No complaints here all as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best buy their always helping and its was worth is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Geek Squad Protection but cancelled the service because I returned the television that I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and makes a lot of sense for a television investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I lucked out.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying xumo tv. Its great. All apps in one easy to use ui. Tv has hdr. Great features at a price that is more than reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection on open box items as well as computer accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly valuable protection for low, nominal cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv flat 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TCL Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

    I would recommend this to a friend