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Customer reviews

Rating 4.7 out of 5 stars with 30593 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 30,593 reviews
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable warranty that covers issues no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed without issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture. I have no problems to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAW purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all the time. Whether you are in the store or have questions on the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy extended warranties on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered me for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine.I have no problem with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great quality! So clear!! I could not be happier the quality when playing games is insane.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I don't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for my 4K TVs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Get geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it is a great value to buy with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thanks geek squad They helped me in getting my tv fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Your While

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the proce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always great.. Its great to have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my tv by myself thank you geek squad. Huuurray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Plan, don't leave BBY without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally purchase protection plans for large ticket items and for smaller ticket items if the costs of the protection plan does not exceed 15% of the purchase price which is still a bit high. I have had to use the benefits of a protection plan before and for the most part it is worthwhile. Seems that the satisfaction level is largely based on the store's management policies and store reps. In a worst case scenario it's good insurance if you have product failure and or need support service.

    I would recommend this to a friend