Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30359 reviews
(30,359 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Extended Warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My favorite install is for my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
High-quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality! Easy set up & use too. Highly recommend
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the max warranty and the price was great
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with all the updated perks and smart TV add ons
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy is the best place to go for stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dad and I can into best buy looking for a visioTV we had seen on sale on your website. We asked about this specific TV and the best buy guy knew exactly what we were talking about and where it was etc... He helped my dad find theTV that was perfect for him. Thank you so much! We will be back for many other purchases. Thank you for being so friendly... that's hard to find in a store associate. Our customer service pin is # 14150605219122216
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great support and good service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Over the moon worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK Squad hs been very helpful .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy Excellent customer service representative online!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have for bigger purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is much needed warranty if you don't want to pay annually
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad's great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
TV’s over 42” they will fix in house !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better to be safe than sorry. Five year warranty for peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Prior experience tells me to trust them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
COMPARE- COMPARE- COMPARE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad son los mejores
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worthy coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.price worth it for peace of mind. haven't been disappointed yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Jesse from Aurora, Colorado Store is exceptional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definite must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend

