Customer Ratings & Reviews

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

We purchased the warranty on our new TV when our old TV started having issues less than 4 years old. The new one started having issues 14 months later, 2 months after the manufacturers warranty expired. The geek squad warranty covered it completely. The only thing is that they don't give you credit for the amount you paid for the TV they give you the amount it's currently worth. But still well worth it.

Geek Squad arrived on time and did a great job wall mounting our TV

Upgraded from a 55” and it was a great decision. Love it !

The agent mounted my tv and connected to my firestick

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Fabulous and highly known about anything electronic these guys are great

I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

I feel that when you spend over $300 on a tv you should buy an extended warranty! It’s better to be covered in the event something goes wrong! I like that it will be serviced in my home because of the size of the TV! So for 5 years I can be reassured that I can have my tv for years to come!

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

Haven't needed their services, but happy with that!

They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

ALWAYS get protection from geek squad trust me you dont want to not have it.

Geek squad was great and fast results in getting your problems solved

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.