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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 30,810 reviews
  • Rated 5 out of 5 stars

    Geek Squad outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing the TV was going into a bedroom was bothering me so I decided to get the warranty as a precaution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juventud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frdhht jhrthhj hfr tugurio juego, jurídico nutrir grey irig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. I had a ? About my TV and they were able to assist me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nive knowing they are there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is good for certain things

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh sh$#

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet. I bought it in case my tv has problems and will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

    I would recommend this to a friend