Customer Ratings & Reviews

AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.

Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

Nice to have in case needed and just never know. So if anything does happen I'll be ready with geek squad

The two year plan was priced at a good rate. I feel this was a great buy.

Great service and professional setup ! On time for scheduled appointment.

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

Hopefully never have to use the warranty but it was worth the extra cost.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

Have not used yet but will definitely enjoy if i ever need it

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

We will see how was servic next two years great job.

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

Hard to give a review when we haven't had to use it. It is a great price considering how much replacement parts cost.

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

I bought my televisions at the Best Buy warehouse where I always find incredible quality, incredible deals and the prices are so cheap why not ensure it just in case something happens; it’s all well worth it.

I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

Working fine and grateful to have it in my house. Excellent cleanup at every corner.