Customer Ratings & Reviews

It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best

Always is good to have a service plan, so it’s important to make sure to use it

Great customer service and knowledge of all tv's to meet our needs.

It brings me a great piece of mind buying a large purchase knowing I have a great warranty

Always purchase a warranty makes me have a ease of mind

Geek squad is amazing! They come right now and replace whatever is broken

Haven’t had to use it yet, but always good to protect your investment.

Havnt had to use my geek squad service for my tv , so hopefully if I do I have great service . If you can afford this service , I highly recommend it

Courteous and efficient. Conscientious of our home and property.

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

Worth the extra coverage of any devices you purchase.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!