Customer Ratings & Reviews

I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

Great service, quick response when TV went down, Had replacement within a week!!

They made sure I was set up, had everything I needed and offered to install.

After my last tv died within 2 years this definitely gives me peace of mind.

Great service that provides ease of mind for any problems regarding my tvs

Excellent service once you reach a person. Person I spoke with was great

I am satisfied with the service plan and sleep well knowong I am covered.

Don’t waste your money get that warranty it is important in the future. Just like insurance better to have then not. Greatest investment that I have made in my life

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

I always get this protection for purchases over $100. It's saved me a few times from having to purchase a new TV, which tend to last about 3-4 years, nowadays.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

Look forward to working with Geek Squad when I have an issue with my TV.

For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

We hopefully wont have to use but we are happy to of got it with new TV. It covers a lot.

I started buying the extended warranties when the prices got closer to my 15% of product cost rule of thumb. 10% would be the best, but these are close.

I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.