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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1114 Showing 22,261-22,280 of 30,833 reviews
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed peace of mind and this satisfied that. Hope to never need it but Geek Squad guys seem very professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How can you go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have this as an insurance policy. Hope I never have to use it, but it's nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry knowing I have squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I can get help if I need it. The TV has great options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have not had to use it yet, I feel better having the extended warrenty at a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year warranty is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy inexpensive Best Buy brands and the warranty. Producsts usually quite reliable, but if there is an issue the Best Buy warranty is priceless peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchase an extended warranty from Best Buy. It gives me peace of mind about my product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best, and quality customer service at all time. just keep it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price bought 3 one for each of my kids 2 years ago and still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the protection cause so far I haven't had an issue trying to fix or replace item!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend the protection. The service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful I purchased this. Has been really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are very great and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents configured all my devices and connected them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I haven’t had to use it yet but gives me peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I am hoping they will cover any inconvenience that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secirity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but it’s a great deal just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have geek squad protection the agents are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to always fix my issues!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt used it yet but I know geek squad always come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always knowledgeable and reliable. I recommend everyone get some protection.

    I would recommend this to a friend