Customer Ratings & Reviews

We purchased this 5 year plan to accompany an Insignia 24 inch TV purchase. This TV was replacing 2 LG TVs that were in the same place that lasted a little over a year. So TV number 3 in about a 3-4 year period. The price was reasonable though and whether the old TVs were subject to a power surge or not, we felt the price of the protection plan was worth it this time even though we were purchasing $100 TVs.

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

Very good value to protect your resent purchase . Reasonable priced

Very happy that best buy stands behind products. If anything goes wrong they work to make it right

It’s nice to have a piece of mind that I have warranty over the TV and I did at first didn’t want to get it and then I decided against that and got it anyways and they just easily approved it so I like that that I don’t have to do a bunch of paperwork to do it

They are dependable and honest. The weak spot is most everything is sent out for repairs post diagnosis that can't be repaired in house. If parts are available you'll get it done in house as soon possible. Outside with a backlog, it can mean months. Ask the Geek Squad what manufacturer of interest gives the best performance and has the least chance for return when you intend to buy. You can do that with a chat on line.

awesome protection for large purchase plus any computer service needed at no charge

I think the Geek are the best cause they help you in a lot of ways they make sure you are protected and you feel so happy because they look into everything. PS that's why I recommend the Geek group as well cause they take care of you to the best of knowledge to help you .

Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

The agents hooked up the TV and explained everything to us from turning it on to turning on Prime Video. These guys were very knowledgeable, smart, and especially patient with us and took their time to install the tv and were very neat and cleaned up after themselves including taking the box/trash with them. All I had to do was to sit down and enjoy my new TV.

Purchased the 5 year protection plan from the Geek Squad. Hope we never have to use it, but it gives us peace of mind.

The agents helped me in setting up the TV! It was my first time. Im very appreciative!

I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV

Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

Feel really confident in purchasing this game at Best buy due to the fact that I have protection thank you

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

This plan is for five years so it gives the freedom to have my tv services and save me money on the cost of repairs.

Like everything about it. Was able to get coverage for five years.