Customer Ratings & Reviews

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

I have no problem picking up the Geek Squad Protection when I am investing in something significant - like this new 55-inch Sony 4K Ultra HD Smart TV. In today's world, where technology becomes obsolete so quickly - having five years of protection gives me the peace of mind I will be covered in case anything goes wrong during the "life" of my TV. Because in five years, I'll probably be buying a new one anyway.

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

I love that it is wireless and no cartridges. I can see when it is low on ink!

Good warranty for the price so I purchased it for our family.

Really nice for gaming and anything else I say any want looking for monitor or something similar this is the best.

Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....

I think it"s great to have..........................

The agents brought in and installed my TV perfectly.

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

Get the protection! You wont regret it, and it can sace you money in the long run!

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

I've used Geek squad in the past and they gave me great customer experience with my Tv

Awesome Five years with no worries! Thank you Best buy!

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.