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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 30,616 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection - 2 Yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and did a great job wall mounting our TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service can be a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True pro’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous and highly known about anything electronic these guys are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 55” and it was a great decision. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP SERVICE FROM GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to my firestick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get protection from geek squad trust me you dont want to not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great and fast results in getting your problems solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I don't want to be sitting around looking at nothing. If the tv goes out I think the geek squad will come to my rescue and that's a whole lot better than sitting and looking at nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE WAY TO GO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need to use it ...but if i do im sure geek squad will come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the 2 year standard greek squad protection plan for my 55 inc smart tv by mistake I meant to get the 5 year standard protection plan. Which I feel would be a good deal because I had another tv without the 5 year year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now having the plan if anything goes wrong they will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed their services, but happy with that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that your covered. The 5 years is a lot of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection was good and never had any trouble with the Geek Squad. Products purchased have work so well I did not heed the extra service.

    I would recommend this to a friend