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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 30,641 reviews
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took great care of us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed several

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was very professional and very good at explaining how everything works outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s too good Picture quality good or functional very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, very attentive and great with answering any question I had. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Get That Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having your items protected is very important to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives me peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reason to shop Bestbuy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a good idea to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to utilize Geek Squad when one of my TV’S screen became pixilated. In order to correct the problem it will cost just as much to fix as if you were purchasing another TV. With my protection plan I was able to select another TV or of equal value .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its geek squad so...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and they use to be the best but know its like they find loop holes to not service you device. I had a kids tablet that i bought in a package deal around Christmas i bought 4 plus the protection. My son cracked the screen a few months into having it so i took it back to best buy and they tell me its not worth fixing to just get another one so i did and took it to them they tell me since i got it on sale they will only give me the price i paid for it. Which was maybe 60 dollars. But the tablet was now worth 150 or 160 cant remember so i paid the amount i ended up adding to get the new tablet for the protection plan i could of kept that money and when this happened just bought him a new tablet it didnt make since for me to pay for the protection on a marked down product which if they would of told me i wouldnt of because it aint good for nothing on a item thats marked down. Unless its a very expensive marked down electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

    I would recommend this to a friend