Customer Ratings & Reviews

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

Great peace of mind for my purchase. Glad to know I have it just in case.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

We love it. Perfect picture and and great for my gaming haha

Courteous and efficient. Conscientious of our home and property.

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Since the sound went out the geek squad was very helpful in getting the sound back.