Customer Ratings & Reviews

To have Geek Squad on your side is a blessing. The best thing about Geek Squad is that everyone is very knowledgeable and can pinpoint the problem(s). It is worth every penny.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

I recommend it for your own piece of mine and value

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

So far so good with not needing this, but I did buy the insurance…

Haven’t had to use it yet but it was inexpensive and good insurance

Feels great having the insurance for 5 years with Best Buy.

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

its here if i need it (its been many yrs since I have) but theyve done great when i did

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

Why wouldn’t you put the protection on your best buy device?

I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

Decent price for the protection coverage for 2 years.

It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

haven't had to use, hope all is well when or if i should it be needed

Great value and protection on an open box tv in case of any issue.

Can you say anything else? PROTECTION extended beyond manufacturer warranty.

I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure

The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.