Customer Ratings & Reviews

Great insurance! If something goes wrong you can get it fixed!

A 2 year replacement is just sensible for the price and the technology

Beat Buy is the real deal and they don’t come to play if anything happens to your item. They are one phone call away ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Works great andnhas coverd the items i have purchased with little fuss

The agent mounted my TV and connected all my devices. Very professional

I haven’t had to use the service yet but glad it’s an option to have

He did a great job helping us do an exchange on our tv's extended warranty.

Everything works as expected. Have had no problems. Great value.

Great buy on a budget! Super great quality! Love that it has many different app already installed

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

Look forward to working with Geek Squad when I have an issue with my TV

Great help with any questions that you have and they are always there for

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.