Customer Ratings & Reviews

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

Completely worth the purchase for such an investment TV!

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

This is very useful for the longtime usage of my tv

Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

Fast service and easy appointment set up. Helpful and understanding

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

Have not used yet but will definitely enjoy if i ever need it

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

I really recommend the Geek Squad Protection. This 2 year protection allows me to not have any worries & when it's nearing expiration, I like how i get notification emails for renewing the protection again. I recommend this protection on all items.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

Don’t know if this is good or not, haven’t needed to use it much

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.