Customer Ratings & Reviews

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

I WOULD LOVE TO SAY THANK TO MIKE AT GEEK SQUAD FOR IS HELP LAST WEEKEND AND THE THIS FRIDAY I PICK UP MY NEW TV WHICH TRULY LOVE AND IT LOOK GREAT AND I DO WANT TO SAY THANKS TO VERY BODY AT THE TRUBULL THANK YOU

The agents were very helpful on time and did everything right

Almost smart to go with Geek Squad. Because you never know what can happen.

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Absolutely love this! Great service for the price and knowledgeable staff.

Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

Have contacted yet te this purchase but have used them in past…they’re great.

Great Deal!!!! I am a very proud buyer at Best Buy

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

Its a great value and a good buy and quality price was awesome

The geek squad save me a couple of times with the extended warranty on my products. So i would recommend it to anyone that's buying products that they want to insure

Geek Squad is a must for products hard to replace for expense reasons. They have always been able to resolve my issues remotely or at BB in a timely manner.

I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

I heard LG OLED have a risk of burn in so I'm so scared I wanted the most coverage Best Buy have to offer I really hope this TV last a long time without issues.

Excellent service in us1 location and the rest shop

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

Every major purchase I make through Best Buy I also get this and I find it to be very worth the money. I unfortunately have needed it a couple times, but it made it so easy.