Customer Ratings & Reviews

It is always good to get the Warranty hopefully won't have to use it

They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

Look forward to working with Geek Squad when I have an issue with my TV.

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

Worth the money, great value for peace of mind. Also get the reliability of the geek squad.

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

I always get the protection package because in my house I almost always need it.

Great Service. One feels protected by this service.

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

Feels great having the insurance for 5 years with Best Buy.

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

Always great to have the Geek Squad on hand! They are Johnny On The Spot!

Better safe to have protection than not to. T.V works so good i didn't need to report any problems.

It's always great to have the protection of Geek Squad in my back pocket!

I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.