Customer Ratings & Reviews

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.

Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

After having the protection plan on a few other purchases I had to have it on the TV. Protection plan makes everything right if you have a problem.

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

The agent came and setup all my equipment and put all my apps on it

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

Haven't had to use it yet, but i but alot from best buy, the feeling is nice when you know your products are covered.

We’re extremely helpful and the whole process to get the warranty covered was very simple.

The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

Love it for kids It had a crack and the replaced ordered and had delivered to my house

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.

Always good to have this extra protection encase something goes wrong.

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

Just bought a new Hisense TV and it’s nice to know if any issues arise I’ll be safe for the next 5 years. Peace of mind is definitely worth the extra cost

All around great tv and great price was easy to sent uo and best buy delivered it quick and the drives was great

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

I always purchase the protection plan on larger items like electronics and appliances and they have been well worth it. No problems on getting them fixed.