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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 30,748 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the fixit squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy anything without a warranty after they have fixed numerous items for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I could have ever made. You will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was I couldn't believe the way they just changed out the TV and I was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for extended warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty for the price which includes the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that I good a very good value for the money. Basically $41 for each year for the confidence that your tv will be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection plan from the Geek Squad to my TV purchase. If my TV has any problems after the manufacture warrantee expires, Best Buy will fix or replace it for free if you have their additional 2 year protection warrantee .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have especially if you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea. I mean you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Answered all my questions. Had no trouble fixing my issues very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always have geek squat to fix things quickly when you need it reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oeace of mind worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

    I would recommend this to a friend