Customer Ratings & Reviews

I’m glad I got the 5 year geek plan on my tv, just knowing I’m covered makes me at ease.

Very helpful and nice to deal with - thanks and worth it

Excellent service I always buy it and when needed it I I have an excellent response. I always recommend it and purchase it for the products that apply.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Have not requested support, previous gook squad requests for other devices were good

Agents who mounted TV were extremely professional and knowledgeable. Even updated us on more savings. Will always get GEEK Squad protection now.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

When we bought our first house we upgraded the appliances. With that we also opted for the 5-Year Standard Geek Squad Protection. It was a total peace of mind!

Wasn’t able to use this for my TV. But it’s great for all other devices!!

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

Agents are super friendly when you are confused and have no idea what you are doing!!!

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

Excellent product, very easy to setup and configure

I expect nothing less if I have an issue I buy all my appliances from best with geek squad

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

Great sale for Good Friday extra protection for a good product.

Best protection every really helped out quickly and effectively

Best protection every really helped out quickly and effectively

This GSP 5 year plan saved me on 77” oled tv. Was replaced

Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue