Customer Ratings & Reviews

It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

Haven’t had to use this yet, but so far so good. No complaints

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

We love the sorround sound and we were able to get a great deal for being an open box item

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

I bought the 2 year protection, I don't think I'll need it though! Good to have

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

Geek Squad is the best. They are very helpful and knowledgeable

best buy is so good.the price is very good. delivery is so quick

I’ve had good luck with the service from the geek squad in the past and I feel I’ll continue having good luck with them

it's better than 2021 i had. old one i had gone blackout even i heard sound from it.

I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

Comfort of knowing that I have experts around when I need them for all my Tv needs.

I had to wait on hold fr a few minutes but everything went well

Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

The agents did a great job loading my TV into my car correctly.