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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 30,833 reviews
  • Rated 5 out of 5 stars

    They good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great squad and always on point with every bit of tech i have ever had issues with or just had insured in general couldn’t ask for better geeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like money in the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and even happier never having a need to use it, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best deal in town. I am technical but sometimes you just want someone else to deal with the problems (and maybe learn something new too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past, not for the TV that was purchased and I loved the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best and good at solving problems and making suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the coverage. A no brainer to go along with a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome extended expert's nice team really helpfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the protection plan in the past. Very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 4 out of 5 stars

    Great Protection coverage price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for the protection coverage for 2 years.

    I would recommend this to a friend