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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 30,749 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mynd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy 5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 bucks for a 5 year warranty is a good investment. If they cannot fix the TV, after sending someone to your house to fix it, they will replace it at no cost. If it lasts longer than 5 years, then that's kudos to a quality TV. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is good to have when you need it. I usually buy it for new computer equipment, but it can be used with all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in so handy! my Samsung had a panel issue, activated my protection plan form Geek Squad, and just like that problem solved. I received my new Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought the 5 year for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first T.v. messed up a week before the warranty went out. They brought me s new tv. Bigger than the one I had. So I renewed my warranty and will always this it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for teen daughter who is not good with electronics. Will cover her during her college years and can get assistance if anything goes wrong. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped me with all my major issues reguarding my purchases. If you don't buy this support it's because you don't value support when and if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to buy just incase something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for an item that might need it and not expensive at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they recommended you will need it in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality. The sound is better than expected. Connects great with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the fact that you get more years of buyer protection. Thanks, Bestbuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable for any Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one truly appreciates a Geek Squad Warranty until you have a problem and have just a factory warranty. With this, no need to save original packaging. Replaces your electronic with a New Unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

    I would recommend this to a friend