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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 30,749 reviews
  • Rated 5 out of 5 stars

    Geek Squad is working hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is perfect. I think everyone need it for in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection because they have taken care of any issues that came up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buys protection plan. I get it with almost every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind if issues ever do occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m thankful it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection from geek squad for accident and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind having this protection if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know I would need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one the best service to have when coming to best any Best Buy merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase it with TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement part put it because monitor would not turn on. Once replaced it runs a little slower, but it still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very thankful to have a protection plan

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery, great service. appreciate the help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expecting not to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

    I would recommend this to a friend