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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 30,749 reviews
  • Rated 5 out of 5 stars

    I'm protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the 5 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, product and warranty. Couldn't ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't leave store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go Geek Squad! Protect my equipment and give help and advice for any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me ALOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase of all! The help is excellent! They've given me so much assistance and taught me so very much! Everyone should get this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, at a good price, defiantly would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got this two year geek squad insurance it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with any questions I had and were straightforward with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra 5 year warranty fir dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s95b is the best for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

    I would recommend this to a friend